Lean six sigma service excellence a guide to green belt certification and bottom line improvement /

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Bibliographic Details
Main Author:	Taylor, Gerald M.
Corporate Author:	ebrary, Inc
Format:	Electronic eBook
Language:	English
Published:	Ft. Lauderdale, Fla. : J. Ross Pub., 2009.
Subjects:	Service industries > Management. Six sigma (Quality control standard) Service industries > Quality control. Production management. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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