Lean six sigma service excellence a guide to green belt certification and bottom line improvement /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Ft. Lauderdale, Fla. :
J. Ross Pub.,
2009.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 007 | cr cn||||||||| | ||
| 008 | 080722s2009 flua sb 001 0 eng d | ||
| 010 | |z 2008030940 | ||
| 020 | |z 9781604270068 (hardcover alk. paper) | ||
| 020 | |z 9781604276657 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10520101 | ||
| 035 | |a (OCoLC)721929147 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HD9980.5 |b .T39 2009eb |
| 082 | 0 | 4 | |a 658.4/013 |2 22 |
| 100 | 1 | |a Taylor, Gerald M. | |
| 245 | 1 | 0 | |a Lean six sigma service excellence |h [electronic resource] : |b a guide to green belt certification and bottom line improvement / |c Gerald M. Taylor. |
| 260 | |a Ft. Lauderdale, Fla. : |b J. Ross Pub., |c 2009. | ||
| 300 | |a xix, 289 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2012. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Service industries |x Management. | |
| 650 | 0 | |a Six sigma (Quality control standard) | |
| 650 | 0 | |a Service industries |x Quality control. | |
| 650 | 0 | |a Production management. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10520101 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 132980 |d 132980 | ||