Service design and delivery : how design thinking can innovate business and add value to society /

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Detalhes bibliográficos
Autor principal:	Kurokawa, Toshiaki (Autor)
Formato:	Recurso Eletrônico livro eletrônico
Idioma:	inglês
Publicado em:	New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edição:	First edition.
coleção:	Service systems and innovations in business and society collection.
Assuntos:	Service industries > Management. Design. case study design thinking design thinking mindset design thinking toolkits IDEO Playbook for Strategic Foresight and Innovation prototyping service delivery service design service evaluation service science societal approach
Acesso em linha:	An electronic book accessible through the World Wide Web; click to view
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