Service management : operation,strategy,Information technology /

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Bibliographic Details
Main Author: Fitzsimmons, James A.
Format: Book
Language:English
Published: 1221 Avenue of the Americas, NY : McGraw-Hill, 2008.
Edition:6th ed.
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Nairobi Campus: Open Shelves

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Call Number: HD9980.5.F549 2008
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Athi-River Campus: Open Shelves

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