Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Ētahi atu kaituhi: | |
| Hōputu: | Pukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Boston :
McGraw-Hill,
c2008.
|
| Putanga: | 6th ed. |
| Ngā marau: | |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
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