Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /

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Ngā taipitopito rārangi puna kōrero
Kaituhi matua:	Hayes, Bob E., 1963- (Author)
Hōputu:	Tāhiko īPukapuka
Reo:	Ingarihi
I whakaputaina:	Milwaukee, Wisconsin : ASQ Quality Press, 2008.
Putanga:	Third edition.
Ngā marau:	Consumer satisfaction > Statistical methods. Questionnaires. Electronic books.
Urunga tuihono:	An electronic book accessible through the World Wide Web; click to view
Ngā Tūtohu:	Tāpirihia he Tūtohu Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!

Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods / mā Hayes, Bob E., 1963-

I whakaputaina 2008.

An electronic book accessible through the World Wide Web; click to view

Tāhiko īPukapuka