Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
Saved in:
| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2004.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
No Tags, Be the first to tag this record!
|
Similar Items: Customer satisfaction research management :
- Superior customer satisfaction and loyalty : engaging customers to drive performance /
- Customer satisfaction practical tools for building important relationships /
- Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
- Consumer satisfaction advancements in theory, modeling, and empirical findings /
- Build for change : revolutionizing customer engagement through continuous digital innovation /
- Managing the customer experience : a measurement-based approach /