Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd /
שמור ב:
| מחבר ראשי: | |
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| פורמט: | ספר |
| שפה: | אנגלית |
| יצא לאור: |
Nairobi :
Daystar University,
c2006.
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| נושאים: | |
| תגים: |
אין תגיות, היה/י הראשונ/ה לתייג את הרשומה!
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פריטים דומים: Perceived service quality of employees in the utility industry :
- Service quality an Emerald guide.
- Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd /
- Enhancing customer experience in the service industry : a global perspective /
- Innovation and quality improvement in service organizations
- Quality of experience engineering for customer added value services : from evaluation to monitoring /
- The service edge : 101 companies that profit customer care /