Mutua, J. N. (2006). Perceived service quality of employees in the utility industry: A case of Kenya Power and Lighting Co. Ltd. Daystar University.
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Chicago Style (17th ed.) Citation
Mutua, Jossylin N. Perceived Service Quality of Employees in the Utility Industry: A Case of Kenya Power and Lighting Co. Ltd. Nairobi: Daystar University, 2006.
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MLA (9th ed.) Citation
Mutua, Jossylin N. Perceived Service Quality of Employees in the Utility Industry: A Case of Kenya Power and Lighting Co. Ltd. Daystar University, 2006.
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Warning: These citations may not always be 100% accurate.