APA (7th ed.) Zitazioa
Mutua, J. N. (2006). Perceived service quality of employees in the utility industry: A case of Kenya Power and Lighting Co. Ltd. Daystar University.
Chicago Style (17th ed.) Zitazioa
Mutua, Jossylin N. Perceived Service Quality of Employees in the Utility Industry: A Case of Kenya Power and Lighting Co. Ltd. Nairobi: Daystar University, 2006.
MLA (9th ed.) Zitazioa
Mutua, Jossylin N. Perceived Service Quality of Employees in the Utility Industry: A Case of Kenya Power and Lighting Co. Ltd. Daystar University, 2006.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.