Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd /

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Bibliographic Details
Main Author: Mutua, Josslyn N.
Format: Book
Language:English
Published: Nairobi Kenya : Daystar University, 2006.
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Nairobi Campus: Africana & Special Collection

Holdings details from Nairobi Campus: Africana & Special Collection
Call Number: THES HD9980.M88 2006
Barcode BK098691 Available Place a Hold