Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Формат: | Ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
Nairobi Kenya :
Daystar University,
2006.
|
| Нөхцлүүд: | |
| Шошгууд: |
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
| Зүйлийн тодорхойлолт: | A thesisi submitted to the faculty of postgraduate studies of Daystar University in partial fulfillment of the requirement for the degree of Masters of Business Adminstration in Marketing. |
|---|---|
| Биет тодорхойлолт: | 152 p : ill. |
| Номзүй: | Includes bibliographical references and index. |