Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd /
Guardado en:
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Lenguaje: | inglés |
| Publicado: |
Nairobi Kenya :
Daystar University,
2006.
|
| Materias: | |
| Etiquetas: |
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
| Notas: | A thesisi submitted to the faculty of postgraduate studies of Daystar University in partial fulfillment of the requirement for the degree of Masters of Business Adminstration in Marketing. |
|---|---|
| Descripción Física: | 152 p : ill. |
| Bibliografía: | Includes bibliographical references and index. |