Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd /

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Detalles Bibliográficos
Autor Principal: Mutua, Josslyn N.
Formato: Libro
Idioma:inglés
Publicado: Nairobi Kenya : Daystar University, 2006.
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Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd / por Mutua, Josslyn N.

Publicado 2006.
Libro