Cotter, J. J. (1995). The 20% solution: Using rapid redesign to create tomorrow's organisations today. John Wiley & Sons.
Citazione stile Chigago Style (17a edizione)Cotter, John J. The 20% Solution: Using Rapid Redesign to Create Tomorrow's Organisations Today. New York: John Wiley & Sons, 1995.
Citatione MLA (9a ed.)Cotter, John J. The 20% Solution: Using Rapid Redesign to Create Tomorrow's Organisations Today. John Wiley & Sons, 1995.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.