APA-referens (7:e uppl.)

Cotter, J. J. (1995). The 20% solution: Using rapid redesign to create tomorrow's organisations today. John Wiley & Sons.

Chicago-referens (17:e uppl.)

Cotter, John J. The 20% Solution: Using Rapid Redesign to Create Tomorrow's Organisations Today. New York: John Wiley & Sons, 1995.

MLA-referens (9:e uppl.)

Cotter, John J. The 20% Solution: Using Rapid Redesign to Create Tomorrow's Organisations Today. John Wiley & Sons, 1995.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.