APA (7 ম সংস্করণ) উদ্ধৃতি

Fitzsimmons, J. A., & Fitzsimmons, M. (2008). Service management: Operations, strategy, information technology (6th ed.). McGraw-Hill.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Fitzsimmons, James A., এবং Mona Fitzsimmons. Service Management: Operations, Strategy, Information Technology. 6th ed. Boston: McGraw-Hill, 2008.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Fitzsimmons, James A., এবং Mona Fitzsimmons. Service Management: Operations, Strategy, Information Technology. 6th ed. McGraw-Hill, 2008.