Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd /

Gardado en:

Detalles Bibliográficos
Autor Principal:	Mutua, Jossylin N.
Formato:	Libro
Idioma:	inglés
Publicado:	Nairobi : Daystar University, c2006.
Subjects:	Customer services > utility industry. Daystar University research thesis (MBA). Service industries > quality control.
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / por Mutua, Jossylin N.

Publicado c2006.

Libro