Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd /
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Hōputu: | Pukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Nairobi :
Daystar University,
c2006.
|
| Ngā marau: | |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
| Whakaahuatanga ōkiko: | xiii, 145 p ; cm. |
|---|---|
| Rārangi puna kōrero: | Includes bibliographical references and index. |