APA-referens (7:e uppl.)
Mutua, J. N. (2006). Perceived service quality of employees in the utility industry: A case of Kenya Power and Lighting Co. Ltd. Daystar University.
Chicago-referens (17:e uppl.)
Mutua, Jossylin N. Perceived Service Quality of Employees in the Utility Industry: A Case of Kenya Power and Lighting Co. Ltd. Nairobi: Daystar University, 2006.
MLA-referens (9:e uppl.)
Mutua, Jossylin N. Perceived Service Quality of Employees in the Utility Industry: A Case of Kenya Power and Lighting Co. Ltd. Daystar University, 2006.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.