Modern analysis of customer surveys with applications using R /
I tiakina i:
| Kaituhi rangatōpū: | |
|---|---|
| Ētahi atu kaituhi: | , |
| Hōputu: | Tāhiko īPukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Chichester :
John Wiley & Sons,
2011.
|
| Ngā marau: | |
| Urunga tuihono: | An electronic book accessible through the World Wide Web; click to view |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Ngā tūemi rite: Modern analysis of customer surveys
- Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
- Consumer satisfaction advancements in theory, modeling, and empirical findings /
- Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results /
- Customer satisfaction practical tools for building important relationships /
- Build for change : revolutionizing customer engagement through continuous digital innovation /
- Superior customer satisfaction and loyalty : engaging customers to drive performance /