Assessing service quality : satisfying the expectations of library customers /
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| Main Authors: | , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago, [Illinois] :
ala editions, an imprint of the American Library Association,
2015.
|
| Edition: | Third edition. |
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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