APA ציטוט
Hernon, P., Altman, E., & Dugan, R. E. (2015). Assessing service quality: Satisfying the expectations of library customers (Third edition.). ala editions, an imprint of the American Library Association.
Chicago Style (17th ed.) Citation
Hernon, Peter, Ellen Altman, and Robert E. Dugan. Assessing Service Quality: Satisfying the Expectations of Library Customers. Third edition. Chicago, [Illinois]: ala editions, an imprint of the American Library Association, 2015.
ציטוט MLA
Hernon, Peter, et al. Assessing Service Quality: Satisfying the Expectations of Library Customers. Third edition. ala editions, an imprint of the American Library Association, 2015.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.