The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
Uloženo v:
| Hlavní autor: | |
|---|---|
| Médium: | Elektronický zdroj E-kniha |
| Jazyk: | angličtina |
| Vydáno: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2011.
|
| Témata: | |
| On-line přístup: | An electronic book accessible through the World Wide Web; click to view |
| Tagy: |
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
|
Podobné jednotky: The customer advocate and the customer saboteur :
- Customer winback how to recapture lost customers and keep them loyal /
- Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
- Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
- What's the secret? to providing a world-class customer experience /
- Secret service hidden systems that deliver unforgettable customer service /
- Exceptional service, exceptional profit the secrets of building a five-star customer service organization /