Customer loyalty, retention, and customer relationship management
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| Institution som forfatter: | |
|---|---|
| Format: | Electronisk eBog |
| Sprog: | engelsk |
| Udgivet: |
Bradford, England :
Emerald Group Publishing,
c2006.
|
| Serier: | Journal of Consumer Marketing ;
23, no. 7 |
| Fag: | |
| Online adgang: | An electronic book accessible through the World Wide Web; click to view |
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Lignende værker: Customer loyalty, retention, and customer relationship management
- Customer's new voice : extreme relevancy and experience through volunteered customer information /
- Managing customer relationships a strategic framework /
- Your customer rules! : delivering the Me2B experiences that today's customers demand /
- Managing customer experience and relationships : a strategic framework /
- Dealing with the irate customer /
- Customer relationship management an Emerald guide.