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Dealing with the irate customer /

"This Video shows simple commuincation techniques that help employees deal with angry or upset customer".

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Corporate Author: Advantage media
Format: Electronic Globe Software
Language:English
Published: Nairobi, Kenya : Kantola Production.
Series:Customer service series
Subjects:
Conflict (psychology)
Consumer complaints.
Customer relations.
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Nairobi Campus: Text Book Loan

Call Number: TBL QH307.2.C54
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Athi-River Campus: Text Book Loan

Call Number: TBL QH307.2.C54
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