Cita APA (7th ed.)
Advantage media. Dealing with the irate customer. Kantola Production.
Cita Chicago (17th ed.)
Advantage media. Dealing with the Irate Customer. Nairobi, Kenya: Kantola Production.
Cita MLA (9th ed.)
Advantage media. Dealing with the Irate Customer. Kantola Production.
Atenció: Aquestes cites poden no estar 100% correctes.