Call center performance enhancement using simulation and modeling
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| Autor principal: | |
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| Autor corporatiu: | |
| Altres autors: | , |
| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
West Lafayette, Ind. :
Ichor Business Books,
c1999.
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| Col·lecció: | Customer access management.
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| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
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