Customer satisfaction : a comparative study of Barclays bank of Kenya and Kenya Commercial bank /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Nairobi, Kenya :
Daystar University,
2012.
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| Subjects: | |
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| 003 | Daystar | ||
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| 040 | |a Daystar |d Dmoga | ||
| 050 | 1 | |a HF4999 |b .O34 | |
| 100 | 1 | |a Ogutu, Mercy V. | |
| 245 | 1 | 0 | |a Customer satisfaction : |b a comparative study of Barclays bank of Kenya and Kenya Commercial bank / |c Mercy V. Ogutu. |
| 260 | |a Nairobi, Kenya : |b Daystar University, |c 2012. | ||
| 300 | |a xii, 90p. | ||
| 500 | |a A thesis presented to the School of Business and Economics of Daystar University in partial fulfillment of the requirements for the degree of Master of Business Administration in Marketing. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 650 | 0 | |a Customer satisfaction. | |
| 908 | |a 131014 | ||
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