Cita APA (7th ed.)
Ogutu, M. V. (2012). Customer satisfaction: A comparative study of Barclays bank of Kenya and Kenya Commercial bank. Daystar University.
Cita Chicago (17th ed.)
Ogutu, Mercy V. Customer Satisfaction: A Comparative Study of Barclays Bank of Kenya and Kenya Commercial Bank. Nairobi, Kenya: Daystar University, 2012.
Cita MLA (9th ed.)
Ogutu, Mercy V. Customer Satisfaction: A Comparative Study of Barclays Bank of Kenya and Kenya Commercial Bank. Daystar University, 2012.
Atenció: Aquestes cites poden no estar 100% correctes.