Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality /
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Searvvušdahkki: | |
| Eará dahkkit: | |
| Materiálatiipa: | Elektrovnnalaš E-girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Boston, MA :
Springer US,
2010.
|
| Ráidu: | International Series in Operations Research & Management Science,
139 |
| Fáttát: | |
| Liŋkkat: | http://dx.doi.org/10.1007/978-1-4419-1640-2 |
| Fáddágilkorat: |
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