Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality /
Gorde:
| Egile nagusia: | |
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| Erakunde egilea: | |
| Beste egile batzuk: | |
| Formatua: | Baliabide elektronikoa eBook |
| Hizkuntza: | ingelesa |
| Argitaratua: |
Boston, MA :
Springer US,
2010.
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| Saila: | International Series in Operations Research & Management Science,
139 |
| Gaiak: | |
| Sarrera elektronikoa: | http://dx.doi.org/10.1007/978-1-4419-1640-2 |
| Etiketak: |
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