APA (7. basım) Alıntı
Grigoroudis, E., & Siskos, Y. (2010). Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality. Springer US. https://doi.org/10.1007/978-1-4419-1640-2
Chicago Style (17. basım) Atıf
Grigoroudis, Evangelos, ve Yannis Siskos. Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality. Boston, MA: Springer US, 2010. https://doi.org/10.1007/978-1-4419-1640-2.
MLA (9th ed.) Atıf
Grigoroudis, Evangelos, ve Yannis Siskos. Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality. Springer US, 2010. https://doi.org/10.1007/978-1-4419-1640-2.
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