When customers talk --turn what they tell you into sales /
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Kaituhi rangatōpū: | |
| Hōputu: | Tāhiko īPukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Chicago, IL :
Dearborn Trade Pub.,
c2005.
|
| Ngā marau: | |
| Urunga tuihono: | An electronic book accessible through the World Wide Web; click to view |
| Ngā Tūtohu: |
Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Rārangi ihirangi:
- We see tomorrow
- Foreknowledge
- The big idea
- The physical and metaphysical components
- How to listen to your customers
- How customers want to be served
- Engineer the experience
- Retailers and service providers who get it right
- On the horizon.