When customers talk --turn what they tell you into sales /
Salvato in:
| Autore principale: | |
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| Ente Autore: | |
| Natura: | Elettronico eBook |
| Lingua: | inglese |
| Pubblicazione: |
Chicago, IL :
Dearborn Trade Pub.,
c2005.
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| Soggetti: | |
| Accesso online: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
Nessun Tag, puoi essere il primo ad aggiungerne!!
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Sommario:
- We see tomorrow
- Foreknowledge
- The big idea
- The physical and metaphysical components
- How to listen to your customers
- How customers want to be served
- Engineer the experience
- Retailers and service providers who get it right
- On the horizon.