When customers talk --turn what they tell you into sales /

Furkejuvvon:
Bibliográfalaš dieđut
Váldodahkki: Gross, T. Scott
Searvvušdahkki: ebrary, Inc
Materiálatiipa: Elektrovnnalaš E-girji
Giella:eaŋgalasgiella
Almmustuhtton: Chicago, IL : Dearborn Trade Pub., c2005.
Fáttát:
Liŋkkat:An electronic book accessible through the World Wide Web; click to view
Fáddágilkorat: Lasit fáddágilkoriid
Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!
Sisdoallologahallan:
  • We see tomorrow
  • Foreknowledge
  • The big idea
  • The physical and metaphysical components
  • How to listen to your customers
  • How customers want to be served
  • Engineer the experience
  • Retailers and service providers who get it right
  • On the horizon.