When customers talk --turn what they tell you into sales /

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi matua: Gross, T. Scott
Kaituhi rangatōpū: ebrary, Inc
Hōputu: Tāhiko īPukapuka
Reo:Ingarihi
I whakaputaina: Chicago, IL : Dearborn Trade Pub., c2005.
Ngā marau:
Urunga tuihono:An electronic book accessible through the World Wide Web; click to view
Ngā Tūtohu: Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
Rārangi ihirangi:
  • We see tomorrow
  • Foreknowledge
  • The big idea
  • The physical and metaphysical components
  • How to listen to your customers
  • How customers want to be served
  • Engineer the experience
  • Retailers and service providers who get it right
  • On the horizon.