Customer winback how to recapture lost customers and keep them loyal /

Customer winback how to recapture lost customers and keep them loyal /

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Bibliographic Details
Main Author: Griffin, Jill
Corporate Author: ebrary, Inc
Other Authors: Lowenstein, Michael W., 1942-
Format: Electronic eBook
Language:English
Published: San Francisco : Jossey-Bass, c2001.
Edition:1st ed.
Series:Jossey-Bass business & management series.
Subjects:
Customer loyalty.
Customer services.
Customer relations.
Electronic books.
Online Access:An electronic book accessible through the World Wide Web; click to view
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Description
Physical Description:xxii, 314 p. : ill.
Bibliography:Includes bibliographical references (p. 291-301) and indexes.

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