Customer winback how to recapture lost customers and keep them loyal /
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| Main Author: | |
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| Corporate Author: | |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
San Francisco :
Jossey-Bass,
c2001.
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| Edition: | 1st ed. |
| Series: | Jossey-Bass business & management series.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| Physical Description: | xxii, 314 p. : ill. |
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| Bibliography: | Includes bibliographical references (p. 291-301) and indexes. |