APA ציטוט
Griffin, J., & Lowenstein, M. W. (2001). Customer winback: How to recapture lost customers and keep them loyal. Jossey-Bass.
Chicago Style (17th ed.) Citation
Griffin, Jill, and Michael W. Lowenstein. Customer Winback: How to Recapture Lost Customers and Keep Them Loyal. San Francisco: Jossey-Bass, 2001.
ציטוט MLA
Griffin, Jill, and Michael W. Lowenstein. Customer Winback: How to Recapture Lost Customers and Keep Them Loyal. Jossey-Bass, 2001.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.