Customer Knowledge Management Improving Customer Relationship through Knowledge Application /
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| 主要作者: | |
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| 企业作者: | |
| 格式: | 电子 电子书 |
| 语言: | 英语 |
| 出版: |
Berlin, Heidelberg :
Springer Berlin Heidelberg,
2011.
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| 主题: | |
| 在线阅读: | http://dx.doi.org/10.1007/978-3-642-16475-0 |
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