Customer Knowledge Management Improving Customer Relationship through Knowledge Application /

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Bibliographic Details
Main Author: Wilde, Silvio
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2011.
Subjects:
Online Access:http://dx.doi.org/10.1007/978-3-642-16475-0
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