Customer Knowledge Management Improving Customer Relationship through Knowledge Application /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Berlin, Heidelberg :
Springer Berlin Heidelberg,
2011.
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| Subjects: | |
| Online Access: | http://dx.doi.org/10.1007/978-3-642-16475-0 |
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| 245 | 1 | 0 | |a Customer Knowledge Management |h [electronic resource] : |b Improving Customer Relationship through Knowledge Application / |c by Silvio Wilde. |
| 260 | |a Berlin, Heidelberg : |b Springer Berlin Heidelberg, |c 2011. | ||
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