Services marketing : integrating customer focus across the firm /
Furkejuvvon:
| Váldodahkki: | |
|---|---|
| Eará dahkkit: | , |
| Materiálatiipa: | Girji |
| Giella: | eaŋgalasgiella |
| Almmustuhtton: |
Boston :
McGraw Hill,
2009.
|
| Preanttus: | 5th ed. |
| Fáttát: | |
| Fáddágilkorat: |
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|
Geahča maid: Services marketing :
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- Service marketing : people, technology, strategy /