Assessing service quality : satisfying the expectations of library customers /
Guardado en:
| Autores principales: | , , |
|---|---|
| Formato: | Electrónico eBook |
| Lenguaje: | inglés |
| Publicado: |
Chicago, [Illinois] :
ala editions, an imprint of the American Library Association,
2015.
|
| Edición: | Third edition. |
| Materias: | |
| Acceso en línea: | An electronic book accessible through the World Wide Web; click to view |
| Etiquetas: |
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares: Assessing service quality :
- Assessing service quality : satisfying the expectations of library customers /
- Library user metaphors and services : how librarians look at their users /
- Library user metaphors and services : how librarians look at their users /
- Book availability and the library user /
- Book availability and the library user /
- Leading libraries : how to create a service culture /