Implementing service quality based on ISO/IEC 20000 : a management guide /
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| Hlavní autor: | |
|---|---|
| Médium: | Elektronický zdroj E-kniha |
| Jazyk: | angličtina |
| Vydáno: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| Vydání: | Third edition. |
| Témata: | |
| On-line přístup: | An electronic book accessible through the World Wide Web; click to view |
| Tagy: |
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
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