Implementing service quality based on ISO/IEC 20000 : a management guide /
Saved in:
| 主要作者: | |
|---|---|
| 格式: | 電子 電子書 |
| 語言: | 英语 |
| 出版: |
Ely, Cambridgeshire :
IT Governance Publishing,
[2012]
|
| 版: | Third edition. |
| 主題: | |
| 在線閱讀: | An electronic book accessible through the World Wide Web; click to view |
| 標簽: |
沒有標簽, 成為第一個標記此記錄!
|
相似書籍: Implementing service quality based on ISO/IEC 20000 :
- Implementing service quality based on ISO/IEC 20000 : a management guide /
- Service-oriented modeling service analysis, design, and architecture /
- Service-oriented modeling service analysis, design, and architecture /
- Continual service improvement manager : careers in IT service management /
- Continual service improvement manager : careers in IT service management /
- The ITSm process design guide developing, reengineering, and improving IT service management /