Цитирование APA (7-е изд.)
BCS, The Chartered Institute for IT, ebrary, Inc, & Brewster, E. (2012). IT service management: A guide for ITIL Foundation Exam candidates (2nd ed.). British Informatics Society Ltd..
Цитирование в стиле Чикаго (17-е изд.)
BCS, The Chartered Institute for IT, Inc ebrary, и Ernest Brewster. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. Swindon, U.K.: British Informatics Society Ltd., 2012.
Цитирование MLA (9-е изд.)
BCS, The Chartered Institute for IT, et al. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. British Informatics Society Ltd., 2012.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.