Παραπομπή σε μορφή APA (7η εκδ.)

BCS, The Chartered Institute for IT, ebrary, Inc, & Brewster, E. (2012). IT service management: A guide for ITIL Foundation Exam candidates (2nd ed.). British Informatics Society Ltd..

Παραπομπή σε μορφή Chicago (17η εκδ.)

BCS, The Chartered Institute for IT, Inc ebrary, και Ernest Brewster. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. Swindon, U.K.: British Informatics Society Ltd., 2012.

Παραπομπή σε μορφή MLA (9th εκδ.)

BCS, The Chartered Institute for IT, et al. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. British Informatics Society Ltd., 2012.