APA (7 ম সংস্করণ) উদ্ধৃতি

BCS, The Chartered Institute for IT, ebrary, Inc, & Brewster, E. (2012). IT service management: A guide for ITIL Foundation Exam candidates (2nd ed.). British Informatics Society Ltd..

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

BCS, The Chartered Institute for IT, Inc ebrary, এবং Ernest Brewster. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. Swindon, U.K.: British Informatics Society Ltd., 2012.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

BCS, The Chartered Institute for IT, et al. IT Service Management: A Guide for ITIL Foundation Exam Candidates. 2nd ed. British Informatics Society Ltd., 2012.