Conant, D. R., & Norgaard, M. (2011). TouchPoints: Creating powerful leadership connections in the smallest of moments. Jossey-Bass.
Dyfyniad Arddull ChicagoConant, Douglas R., and Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. San Francisco, Calif.: Jossey-Bass, 2011.
Dyfyniad MLAConant, Douglas R., and Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. Jossey-Bass, 2011.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.