Conant, D. R., & Norgaard, M. (2011). TouchPoints: Creating powerful leadership connections in the smallest of moments. Jossey-Bass.
芝加哥风格引文Conant, Douglas R., 与 Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. San Francisco, Calif.: Jossey-Bass, 2011.
MLA引文Conant, Douglas R., 与 Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. Jossey-Bass, 2011.
警告：这些引文格式不一定是100％准确.