APA (7th ed.) Citation

Conant, D. R., & Norgaard, M. (2011). TouchPoints: Creating powerful leadership connections in the smallest of moments. Jossey-Bass.

Chicago Style (17th ed.) Citation

Conant, Douglas R., and Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. San Francisco, Calif.: Jossey-Bass, 2011.

MLA (9th ed.) Citation

Conant, Douglas R., and Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. Jossey-Bass, 2011.

Warning: These citations may not always be 100% accurate.