Conant, D. R., & Norgaard, M. (2011). TouchPoints: Creating powerful leadership connections in the smallest of moments. Jossey-Bass.
Citace podle Chicago (17th ed.)Conant, Douglas R., a Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. San Francisco, Calif.: Jossey-Bass, 2011.
Citace podle MLA (9th ed.)Conant, Douglas R., a Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. Jossey-Bass, 2011.
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