QUIS 9 symposium service excellence in management /
Guardat en:
| Autor corporatiu: | |
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| Altres autors: | , |
| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
Bradford, England :
Emerald Group Publishing,
c2005.
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| Col·lecció: | Managing service quality an international journal ;
v.15, no. 2 |
| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
| Etiquetes: |
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