QUIS 9 symposium service excellence in management /
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| Corporate Author: | |
|---|---|
| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bradford, England :
Emerald Group Publishing,
c2005.
|
| Series: | Managing service quality an international journal ;
v.15, no. 2 |
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 035 | |a (CaPaEBR)ebr10085640 | ||
| 035 | |a (OCoLC)133167861 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.5 |b .Q857 2005eb |
| 245 | 0 | 0 | |a QUIS 9 symposium |h [electronic resource] : |b service excellence in management / |c guest editors: Professor Anders Gustafsson and Professor Bo Evardsson. |
| 260 | |a Bradford, England : |b Emerald Group Publishing, |c c2005. | ||
| 300 | |a 91 p. | ||
| 490 | 0 | |a Managing service quality an international journal ; |v v.15, no. 2 | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2009. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Customer services |x Management. | |
| 650 | 0 | |a Service industries. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Evardsson, Bo. | |
| 700 | 1 | |a Gustafsson, Anders. | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10085640 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 68397 |d 68397 | ||