QUIS 9 symposium service excellence in management /

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Bibliographic Details
Corporate Author:	ebrary, Inc
Other Authors:	Evardsson, Bo, Gustafsson, Anders
Format:	Electronic eBook
Language:	English
Published:	Bradford, England : Emerald Group Publishing, c2005.
Series:	Managing service quality an international journal ; v.15, no. 2
Subjects:	Customer services > Management. Service industries. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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040			\|a CaPaEBR \|c CaPaEBR
050	1	4	\|a HF5415.5 \|b .Q857 2005eb
245	0	0	\|a QUIS 9 symposium \|h [electronic resource] : \|b service excellence in management / \|c guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.
260			\|a Bradford, England : \|b Emerald Group Publishing, \|c c2005.
300			\|a 91 p.
490	0		\|a Managing service quality an international journal ; \|v v.15, no. 2
533			\|a Electronic reproduction. \|b Palo Alto, Calif. : \|c ebrary, \|d 2009. \|n Available via World Wide Web. \|n Access may be limited to ebrary affiliated libraries.
650		0	\|a Customer services \|x Management.
650		0	\|a Service industries.
655		7	\|a Electronic books. \|2 local
700	1		\|a Evardsson, Bo.
700	1		\|a Gustafsson, Anders.
710	2		\|a ebrary, Inc.
856	4	0	\|u http://site.ebrary.com/lib/daystar/Doc?id=10085640 \|z An electronic book accessible through the World Wide Web; click to view
908			\|a 170314
942	0	0	\|c EB
999			\|c 68397 \|d 68397