When customers talk --turn what they tell you into sales /

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Gross, T. Scott
Συγγραφή απο Οργανισμό/Αρχή:	ebrary, Inc
Μορφή:	Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:	Αγγλικά
Έκδοση:	Chicago, IL : Dearborn Trade Pub., c2005.
Θέματα:	Customer relations. Customer services. Electronic books.
Διαθέσιμο Online:	An electronic book accessible through the World Wide Web; click to view
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

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010			\|z 2004023138
020			\|z 0793195195 (6x9 paperback)
035			\|a (CaPaEBR)ebr10069582
035			\|a (OCoLC)70773599
040			\|a CaPaEBR \|c CaPaEBR
050	1	4	\|a HF5415.5 \|b .G762 2005eb
082	0	4	\|a 658.8/12 \|2 22
100	1		\|a Gross, T. Scott.
245	1	0	\|a When customers talk \|h [electronic resource] : \|b --turn what they tell you into sales / \|c T. Scott Gross and BIGresearch.
260			\|a Chicago, IL : \|b Dearborn Trade Pub., \|c c2005.
300			\|a xi, 207 p.
500			\|a Includes index.
505	0		\|a We see tomorrow -- Foreknowledge -- The big idea -- The physical and metaphysical components -- How to listen to your customers -- How customers want to be served -- Engineer the experience -- Retailers and service providers who get it right -- On the horizon.
533			\|a Electronic reproduction. \|b Palo Alto, Calif. : \|c ebrary, \|d 2009. \|n Available via World Wide Web. \|n Access may be limited to ebrary affiliated libraries.
650		0	\|a Customer relations.
650		0	\|a Customer services.
655		7	\|a Electronic books. \|2 local
710	2		\|a ebrary, Inc.
856	4	0	\|u http://site.ebrary.com/lib/daystar/Doc?id=10069582 \|z An electronic book accessible through the World Wide Web; click to view
908			\|a 170314
942	0	0	\|c EB
999			\|c 65114 \|d 65114